Shipping Policy
Effective Date: September 29, 2026
SteelInkGolf is operated by YOUHUI GLOBAL LINK LIMITED, trading as SteelInkGolf.
1. Free Shipping
Free standard shipping is available on all orders.
There is currently no minimum order value required to qualify for standard shipping.
Free shipping means that no standard shipping charge is added to the order.
It does not necessarily include customs duties, import taxes, VAT, GST, brokerage fees, or other government or carrier charges that may apply to International Orders.
2. U.S. Orders
For orders delivered within the United States:
- Processing time: approximately 1–2 business days
- Estimated standard delivery: approximately 3–7 business days after processing
Delivery estimates are estimates only and are not guaranteed delivery dates.
3. International Orders
International Orders generally have:
- Processing time: approximately 2–3 business days
- Estimated delivery: approximately 7–14 business days after processing
Actual delivery times may vary depending on destination, carrier service, customs processing, weather, holidays, and other circumstances outside our control.
4. Order Processing
Orders are generally processed during normal business days.
Orders placed on weekends or holidays may begin processing on the next business day.
During promotional periods, holidays, or periods of unusually high order volume, processing may take longer.
5. Tracking Information
When tracking information is available, it may be provided by email or through the applicable carrier.
Tracking information may take some time to update after an order has been shipped.
6. Address Accuracy
Customers are responsible for providing a complete and accurate shipping address.
If an order has not yet shipped and you need to correct the address, contact us as soon as possible at:
We cannot guarantee that an address can be changed after an order has entered processing or been shipped.
7. Delivery Delays
Estimated delivery dates are not guaranteed.
Delays may occur because of:
- Carrier disruptions
- Weather
- Holidays
- Customs processing
- Incorrect or incomplete addresses
- High shipping volume
- Transportation disruptions
- Other circumstances outside our reasonable control
If a shipment is significantly delayed, please contact us so we can review the available tracking information and assist where possible.
8. Lost or Missing Packages
If tracking shows that a package has been delivered but you cannot locate it, please first check with household members, neighbors, the delivery location, and the carrier where appropriate.
You may also contact:
We will review the available shipping information and determine the appropriate next steps.
9. Damaged Packages
If your package arrives visibly damaged, please take photographs of the package and product and contact us at:
We may request photographs or other information to investigate the issue.
10. Customs, Duties, and Taxes
For International Orders, the destination country may impose:
- Customs duties
- Import taxes
- VAT
- GST
- Brokerage fees
- Other government or carrier charges
These charges are generally the responsibility of the customer unless otherwise stated or required by applicable law.
Free shipping does not mean that customs duties or import taxes are waived.
11. International Delivery Refusals
If an International Order is refused, abandoned, or returned because of unpaid customs duties, taxes, incorrect address information, or failure to accept delivery, the customer may be responsible for resulting return shipping, carrier, customs, or related charges to the extent permitted by applicable law.
12. Contact
For shipping questions:
- Choosing a selection results in a full page refresh.