Frequently Asked Questions

If you have an issue or question that requires assistance, please drop us an email and we will get back to you within 24 hours!

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모두
  • 모두
  • Compatibility
  • Shipping & Returns
  • Orders & Payment
  • Material & Build
  • Installation & Use
  • Size & Portability
  • Product Selection
  • Contact & Support

Compatibility

Our cases are precision-built for specific models, including GCQuad, GC3D, SkyTrak, Garmin R50, Bushnell Launch Pro and Square Golf. Each case is engineered around the exact dimensions and sensor placement of its matching model, so fit and visibility are optimized rather than "one-size-fits-all." Before ordering, please check the product title or the compatibility list on each product page, since cases are not interchangeable between models — even similar-looking units can have different mounting points or sensor windows.

Yes — our leveling stand for Rapsodo MLM2Pro & FlightScope Mevo+ is designed to fit both models, sharing the same mounting footprint. This makes it a convenient option if you own or plan to try both devices, or if you're upgrading from one to the other. Other leveling stands, such as the Garmin R10 stand, are model-specific and built around that device's unique base. Please check the compatibility listed on each product page before purchasing.

No. SteelinkGolf independently designs and manufactures protective cases and mounts that are compatible with these launch monitors. We are not affiliated with, sponsored by, or officially endorsed by Foresight Sports, Garmin, SkyTrak, Rapsodo or FlightScope. Any brand or model names used on our site are for the sole purpose of identifying which of our products fit which devices — our products are built to be compatible with, not manufactured or sold by, these brands.

Shipping & Returns

Yes, we offer free shipping on all orders, with no minimum purchase required, so you will not be charged a shipping fee at checkout. Orders delivered outside the United States may be subject to import duties, taxes and customs fees, which are not included in the order total and are the responsibility of the buyer. Shipping Policy

Orders within the United States typically arrive within 3–7 business days after processing. For international orders, delivery times vary depending on the destination, customs processing, and the shipping carrier used — actual transit times will be reflected in the shipping estimate shown at checkout, and you're welcome to reach out to us if you'd like more specific guidance before ordering. Shipping Policy

Yes, once your order ships, you'll receive a tracking number by email so you can follow its progress all the way to delivery. If you don't see the tracking email, please check your spam folder first, and feel free to contact us if you still can't locate it. track your order

We offer a 30-day, no-questions-asked return policy starting from the date of delivery. If you're not satisfied with your purchase for any reason, simply contact us within that 30-day window to start the return process, and our team will guide you through the next steps. Return & Refund Policy

For no-reason returns (i.e., you simply changed your mind or no longer need the item), the customer is responsible for covering the return shipping cost. However, if the return is due to an issue on our end — such as a defective product, damage in transit, or an incorrect item being shipped — SteelinkGolf will cover the full return shipping cost. Just let us know the reason for your return when you contact us, and we'll confirm which policy applies. Return & Refund Policy

Orders & Payment

If your order hasn't shipped yet, please contact us as soon as possible after placing it. We process orders promptly, so the sooner you reach out, the better chance we have of catching it before it ships. Once an order has already shipped, changes or cancellations may not be possible, but you can still take advantage of our 30-day return policy after delivery.

We currently accept PayPal as our supported payment method, processed securely through checkout. This lets you pay using your PayPal balance, linked bank account, or any card connected to your PayPal account. We're evaluating additional payment options for the future, so check back if you're looking for other methods.

Material & Build

Our cases combine a durable steel frame with clear acrylic panels. The steel structure provides impact resistance and long-term durability, while the acrylic panels keep the sensors, screen and status lights fully visible so your launch monitor continues to function normally while protected. This combination is designed to balance protection with practicality, so you're not sacrificing performance for safety.

Yes, absolutely — the cases are designed for use during play, not just for storage or transport. The open sensor windows and cutouts are positioned to line up with your launch monitor's cameras and sensors, so it can track your shots normally while staying protected from accidental impacts, dropped clubs, or stray balls.

Installation & Use

Most products come with adjustable leveling feet and require only basic hand-tightening — no power tools or special equipment needed. Assembly is designed to be quick and straightforward, typically taking just a few minutes. Detailed step-by-step instructions are included with each order to guide you through setup.

Each stand includes a built-in bubble level to help you achieve an accurate, consistent setup. Simply adjust the four leveling feet individually — turning them up or down — until the bubble sits centered within the level. Taking a few extra minutes to get this right helps ensure your launch monitor's readings (carry distance, spin rate, launch angle, etc.) stay accurate session after session, especially on uneven flooring or turf.

Size & Portability

Yes, our leveling stands are lightweight and designed for quick assembly and breakdown, making them easy to pack up and move between locations. Whether you're setting up in a dedicated indoor simulator room, a garage, or heading outdoors to a practice range or backyard, the stand's adjustable feet help it stay stable across different surfaces, from hard flooring to grass or artificial turf.

Product Selection

Yes, cases and stands are sold as separate products, which gives you the flexibility to mix and match based on your specific launch monitor model and setup needs. For example, if you already own a compatible stand or mounting solution, you can purchase just the case — or vice versa. Many customers do choose to buy both together to fully outfit their simulator setup.

Some products, like our swing trainer and Square Golf case, are available in multiple colors — for example, pink/black for the swing trainer and white/black for the Square Golf case. Color availability varies by product, so please check each individual product page to see which options are currently offered before adding to cart.

Contact & Support

You can reach our customer support team by emailing support@steelinkgolf.com. Our team is available Monday through Friday, 9 AM – 5 PM, and we make it a priority to respond to all inquiries — whether about orders, compatibility questions, or product issues — within 24 hours.

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